This information is provided to explain our online information practices and the choices you have in the way information is collected and used on this website.
The Information We Collect
At the SAICO website, we do not require personally identifiable information from you in order to access and use the main website. The SAICO Online Store, however, does require some personally identifiable information to purchase literature and register for conventions:
- Store Account: The SAICO Online Store saves your name, email address, and phone/fax numbers when you create an account. An account is required to (1) start the checkout process, and (2) start the convention registration process.
- Purchase Literature: To purchase literature online, your name, email address, mailing address, and phone number are collected.
- Convention Registration: Online convention registration collects your name, address, email address, phone number, fellowship, and optional sobriety/recovery date(s).
- Credit Card Information: Credit card information is temporarily collected for use with orders in the SAICO Online Store but, aside from the billing name and address, is not saved in any manner by the store. It is, however, retained by our credit card payment processor as part of the financial transaction.
Use of the SAICO Online Store for literature purchases and convention registrations is optional and voluntary. Also, you can browse the items in the store, and save them to a cart, without creating an account.
Printable forms for purchasing literature are provided on this website. They are voluntary, but should you use them, they require you to submit personally identifiable information, which may include: name, address, email address, and telephone number.
How We Use the Information
Online Store Account: Personally identifiable information saved as part of your account for the SAICO Online Store is used internally by the store itself to facilitate convention registrations and literature purchases. It may also be used when troubleshooting problems with orders or with the online store itself.
Convention Registrations: Personally identifiable information submitted as part of an online convention registration is used to register you for the convention and allow the convention committees to perform the necessary tasks and planning that they need to do in order to run the convention. In addition, we may use some of your information, such as meal choice, fellowship, and the state you live in to generate statistics regarding online convention registrations—your name, address, email, and phone number will not be used for this purpose. The information may also be used when testing the online store or when troubleshooting problems with registrations, orders, or with the online store itself.
Credit Card Information: Credit card information is used internally by the SAICO Online Store to process payments.
Who Has Access to the Information
Online Store Account: Your account information can be seen by SAICO staff, the SA Webmaster, and certain members of the SA Information Technology Committee. All of these entities keep this information strictly confidential.
Literature Orders: For online literature orders, your information can be seen by SAICO staff, the SA Webmaster, and certain members of the SA Information Technology Committee. Orders submitted to SAICO on printed forms can be seen only by the SAICO staff. All of these entities keep this information strictly confidential. Orders submitted to SA Publications are not handled by our website at all and are outside our jurisdiction.
Convention Registrations: Information submitted as part of an online convention registration is available to the SAICO staff, the SA Webmaster, certain members of the SA Information Technology Committee, the corresponding convention committee, and anyone else who has been given a password to access convention registration reports or the convention registration database. SAICO staff, the SA Webmaster, and the SA Information Technology Committee keep this information strictly confidential. That being said, we do not control the way the convention committee shares this information or adheres to our tradition of anonymity during the convention registration process.
Credit Card Information: We do not have access to the credit card number, verification code, or expiration date. The billing name and address can be viewed by the SAICO staff, the SA Webmaster, and certain members of the SA Information Technology Committee. This information is kept strictly confidential.
Important Note #1: All personally identifiable information for the SAICO Online Store (account, literature orders, and convention registrations) is stored in a database on a web server located in a commercial server farm with all the customary security practices in force to prevent physical access to the machine. We have taken reasonable precautions to protect this database from unauthorized access, but it is possible that a malicious user could somehow gain access to it.
Important Note #2: The online store database is password-protected, but is backed up daily in a plain-text, non-password-protected format. These backups can be viewed by the employees of our website hosting company, although we trust they will not do so without a good reason. Additionally, weekly plain-text backups are downloaded to a SAICO office computer, and can be viewed by anyone with physical access to that machine.
Third Party Sites
Portions of the SAICO website contain links to other websites. When leaving our website you will see a disclaimer statement. You should consult the other website’s privacy statement for more information, as those practices may differ from ours.
How to Contact Us
If you have any questions or concerns about this privacy statement, you may contact us at:
Sexaholics Anonymous International Central Office
PO Box 3565
Brentwood, TN 37024
Phone: (615) 370-6062